Frequently Asked Questions
What happens next?
If you are considering therapy and would like to ask about my availability, please contact me via the confidential email contact form. If there is space to welcome a new patient, I will offer you a 15-minute telephone consultation. This allows us to discuss your needs, address any questions you may have, and see if we are a good fit for working together.
Initial Session
The initial session will allow us to explore whether working together will be helpful to you and discuss how you could benefit from therapy. However, if we decide that I am not best placed to help you, I will offer recommendations for what may be useful.
Duration
I offer time-limited or open-ended psychotherapy. Patients have the option of attending sessions in person or via Zoom. The duration of therapy will depend on the depth and the complexity of the issues you want to resolve. Sessions are scheduled for 50 minutes, commonly known as a "therapy hour".
Confidentiality
The contents of therapy sessions are confidential. I will only discuss information about you after first receiving your consent to do so. However, I have a legal obligation to let other services know if you are at risk of harming yourself or someone else. Whenever possible, I will discuss this with you first.
Fees
Patients are billed directly for their sessions and are responsible for covering the full session fee. I am registered with several private health providers, so you may be able to submit a claim to your provider. Once the invoice is paid, proof of payment will be provided. Please be aware that, depending on your policy, you may be responsible for any difference if your provider only covers part of the treatment cost. It's recommended that you contact your provider directly to clarify the details of your policy.
Cancellation policy
The time of your session will have been secured for you by our mutual agreement. This session time is set aside exclusively for you. Please give me at least 48 hours' notice when you need to cancel. If you cancel within 48 hours, you are responsible for the full session fee. Missed appointments will also be charged at the full appointment fee.